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nova hearing centers moyock nc

Nova Hearing Centers

NOVA hearing Center

John Schaeffer (back right) is the founder and president of Nova Hearing Centers in Moyock, NC. He’s been a resident of Currituck since 1999.


Can you describe your business?

Nova Hearing Centers is an independent, locally-owned audiology practice. Our specialists are licensed in VA and NC, allowing us to help people on both sides of the state line.

Our goal is to provide affordable premium hearing solutions without the standard markup of “big box” retailers. Many hearing aid centers throughout Hampton Roads and Northeast NC have to significantly mark up their hearing devices to pay for franchise fees, provider networks, corporate overhead and more. As an independent hearing aid practice, we have none of those costs, and can pass the savings on to you.

Why start the business?

John has hearing loss as a result from his time served with the Marines in Iraq. His father, also a veteran, has hearing loss that was caused from a service injury as well. John’s experience with his own hearing loss, and seeing what his father faced, inspired him to find a way to make things better for people with hearing loss. The more he learned about the hearing industry, the more he saw ways to improve patient care and value.

John has been involved in medicine for his entire professional life. First, he served as a combat medic, then as an EMT. Now he’s able to improve people’s lives every day through the gift of better hearing.

Why did you choose Currituck County?

Nova Hearing Centers opened its clinic in Currituck County, North Carolina to provide hearing health services to the residents of Northeastern, North Carolina and the Outer Banks. Founder John Schaeffer is a Currituck County local and resident, having graduated from Currituck County High School in 2004.
 

What are the biggest challenges?

As with any business, getting people into the doors is difficult and expensive. The best way we have found to grow our practice and serve more members of our community is through exceptional service and guaranteed care for life for our patients along with a 30-day trial period of a pair of premium hearing aids for any individual with hearing loss.

What are the biggest rewards?

Restoring someone’s ability to hear is by far our biggest reward. We also pride ourselves on customer service and satisfaction.

What sets you apart from other similar businesses?

Nova is contracted with every major hearing aid manufacturer in the world. All hearing aids come with a 30-day trial period, lifetime aftercare, and a worldwide warranty. We are a Service-Disabled Veteran-Owned Small Business and receive a discount from the manufacturers. We pass that discount down to our customers, saving them an average of 20% over other hearing aid providers.

Any advice for someone starting a business in Currituck County?

Currituck County is a small rural beach community, and also a hometown community. Any business survives on customer service and modifying best practices in changing times to best provide what your customers need. It only takes one customer who received all the help they needed from you, to turn into many customers. Focus on serving the community, and building customer referrals and reviews.

Nova Hearing

Contact Info

Nova Hearing Centers

257 Caratoke Hwy #103 Moyock, NC

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