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John Schaeffer (back right) is the founder and president of Nova Hearing Centers in Moyock, NC. He’s been a resident of Currituck since 1999.
Nova Hearing Centers is an independent, locally-owned audiology practice. Our specialists are licensed in VA and NC, allowing us to help people on both sides of the state line.
Our goal is to provide affordable premium hearing solutions without the standard markup of “big box” retailers. Many hearing aid centers throughout Hampton Roads and Northeast NC have to significantly mark up their hearing devices to pay for franchise fees, provider networks, corporate overhead and more. As an independent hearing aid practice, we have none of those costs, and can pass the savings on to you.
John has hearing loss as a result from his time served with the Marines in Iraq. His father, also a veteran, has hearing loss that was caused from a service injury as well. John’s experience with his own hearing loss, and seeing what his father faced, inspired him to find a way to make things better for people with hearing loss. The more he learned about the hearing industry, the more he saw ways to improve patient care and value.
John has been involved in medicine for his entire professional life. First, he served as a combat medic, then as an EMT. Now he’s able to improve people’s lives every day through the gift of better hearing.
As with any business, getting people into the doors is difficult and expensive. The best way we have found to grow our practice and serve more members of our community is through exceptional service and guaranteed care for life for our patients along with a 30-day trial period of a pair of premium hearing aids for any individual with hearing loss.
Restoring someone’s ability to hear is by far our biggest reward. We also pride ourselves on customer service and satisfaction.
Nova is contracted with every major hearing aid manufacturer in the world. All hearing aids come with a 30-day trial period, lifetime aftercare, and a worldwide warranty. We are a Service-Disabled Veteran-Owned Small Business and receive a discount from the manufacturers. We pass that discount down to our customers, saving them an average of 20% over other hearing aid providers.
Currituck County is a small rural beach community, and also a hometown community. Any business survives on customer service and modifying best practices in changing times to best provide what your customers need. It only takes one customer who received all the help they needed from you, to turn into many customers. Focus on serving the community, and building customer referrals and reviews.
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